Responsible Gambling at GoKong
At GoKong, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, never a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.
Our Commitment
GoKong promotes responsible gambling practices and encourages all players to gamble within their means. We take proactive steps to prevent underage gambling and to support players who may be experiencing difficulties.
Signs of Problem Gambling
It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:
- Spending more money or time on gambling than you can afford
- Chasing losses or borrowing money to gamble
- Feeling anxious, frustrated, or irritable when not gambling
- Neglecting work, family, or personal responsibilities due to gambling
- Lying to others about the extent of your gambling activity
- Using gambling as a way to escape problems or relieve negative emotions
Tools to Help You Stay in Control
GoKong provides several features designed to help you manage your gambling activity responsibly.
Deposit Limits
You can set daily, weekly, or monthly deposit limits on your account. These limits help you manage your spending and prevent you from depositing more than you are comfortable with.
Session Time Reminders
Set reminders that notify you of how long you have been playing. These alerts help you keep track of time spent on the platform.
Self-Exclusion
If you feel you need a break from gambling, you can request a self-exclusion period. During this time, your account will be suspended and you will not be able to access any gambling services.
Account Closure
You may request permanent account closure at any time by contacting our support team.
Tips for Responsible Gambling
- Set a budget before you start playing and stick to it
- Never gamble with money you cannot afford to lose
- Take regular breaks during gaming sessions
- Do not gamble under the influence of alcohol or drugs
- Treat gambling as entertainment, not a source of income
- Keep track of the time and money you spend gambling
Age Restriction
Gambling is strictly restricted to individuals who meet the minimum legal age requirement in their jurisdiction. GoKong reserves the right to request identity verification at any time to confirm a player's age and prevent underage access.
Get 200 Free Spins Now!Getting Help
If you or someone you know is struggling with problem gambling, we encourage you to seek professional support. Several organisations offer free and confidential assistance:
- GamCare
- Gamblers Anonymous
- GamStop
You can also reach out to our customer support team for guidance on accessing responsible gambling tools or for assistance with self-exclusion requests.
Contact Us
If you have any questions about our responsible gambling policies or need help managing your account, please do not hesitate to contact our support team. We are here to help you enjoy a safe gaming experience at GoKong.